Tell us what has happened
Unexpected electrical problems can be disruptive. Send the details of the issue and your location so we can confirm whether we can help and discuss the next available appointment. An online enquiry is not a monitored emergency line.
Helpful details to include
- What stopped working and when it started
- Whether the issue affects one area or the whole property
- The property type and access arrangements
- A contact number for a response
For an immediate emergency
If there is fire, smoke, or an immediate threat to life, contact your local emergency services. Keep clear of damaged electrical equipment and seek qualified assistance.

