Urgent Electrical Support

A clear next step when an unexpected electrical problem disrupts your home or business.

Gloved electrician holding a tester near electrical distribution switches

Tell us what has happened

Unexpected electrical problems can be disruptive. Send the details of the issue and your location so we can confirm whether we can help and discuss the next available appointment. An online enquiry is not a monitored emergency line.

Helpful details to include

  • What stopped working and when it started
  • Whether the issue affects one area or the whole property
  • The property type and access arrangements
  • A contact number for a response

For an immediate emergency

If there is fire, smoke, or an immediate threat to life, contact your local emergency services. Keep clear of damaged electrical equipment and seek qualified assistance.